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Recover Your Google Business Profile and Start Ranking Again!

A suspended/disabled profile can do immense damage to your online presence. At Search Berg, we reinstate your Google BusinessProfile and put you back on track.


Search Berg

500+

GMB Profiles Set Up

1.2K+

Profiles Optimized

220K+

Keywords Ranked

1,000S

Of Satisfied Clients

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Why Was My Google Business Profile Suspended/Disabled?

It's frustrating, we know. You've poured time and effort into building your Google Business Profile, and suddenly it's gone. Poof! Vanished from Google Search and Maps.

But why?

Google's algorithms are complex, and sometimes even minor missteps can trigger a suspension. Perhaps your business information isn't quite right: a wrong address, an outdated phone number, or a website that's gone astray. Maybe you accidentally created duplicate listings, confusing Google's system. Or perhaps your profile fell victim to sneaky tactics like keyword stuffing or fake reviews.

Sometimes, it's a simple oversight, like using inappropriate language or posting irrelevant content.

Whatever the reason, a suspended Google Business Profile can feel like a major setback. At Search Berg, our job is to pull your business back to the top of local search results. Our GMB reinstatement experts identify the core issue, resolve it promptly, and restore your profile.

If you're unsure why your profile was suspended, our comprehensive blog breaks down the process of recovering a suspended Google Business Profile. It's important to understand the cause to prevent it from happening again.

Can I Recover My Google Business Profile Myself?

The short answer is: you can certainly try. Google does provide avenues for appealing suspensions and attempting to reinstate your profile. But let's be honest, exploring the maze of Google's support pages and policies can feel like trying to solve a Rubik's Cube blindfolded.

The GMB reinstatement process requires meticulous attention to detail. You need to identify the specific reason for suspension, which Google doesn't always explicitly state. Then, you need to rectify the issue, whether it's correcting inaccurate information, removing inappropriate content, or merging duplicate listings. Finally, you need to craft an effective reinstatement request, demonstrating your understanding of the violation and your commitment to complying with Google's guidelines.

Sounds tricky, right?

That's because it is.

Recovering Google business profile requires a deep understanding of Google My Business policies, strong communication skills, and a healthy dose of patience. Many businesses find themselves lost in the process, facing confusing forms, automated responses, and lengthy wait times.

At Search Berg, we handle everything for you, taking the stress and uncertainty out of it.

The Types of Violations & Errors We Tackle

01

Inconsistent NAP Information

If your NAP (name, address, and phone number) information is inconsistent across your website, social media profiles, and other online platforms, Google may flag your GMB profile for suspicion of fraudulent activity. We audit your online presence and ensure your NAP information is consistent across all platforms.

02

Missing Address or Service Area

For businesses with a physical location, a clear and accurate address is essential. For service-area businesses, defining your service area is equally important. Missing or inaccurate location details can result in suspension. We ensure your profile accurately reflects your business location or service area.

03

Keywords in Business Name

Adding irrelevant keywords to your business name is a violation of Google's guidelines. Your business name should reflect your registered business name, not be stuffed with keywords. We review your business name and ensure it complies with Google's policies, avoiding any penalties.

04

Inappropriate Photos or Videos

Using low-quality, irrelevant, or copyrighted images and videos in your GMB profile can result in suspension. We review your visuals, ensuring they are high-quality, relevant to your business, and free of copyright issues. We also provide a clear set of guidelines to help you avoid similar violations in the future.

05

Fake Reviews or Review Gating

Soliciting fake reviews or engaging in review gating (selectively soliciting only positive reviews) is a serious violation of Google's policies. We help you develop ethical review generation strategies and respond to reviews authentically, building genuine trust with your customers.

06

Website URL Redirects

If your website URL redirects to a different domain or a page unrelated to your business, Google may flag this as suspicious. We ensure your website URL is accurate, directs users to the appropriate landing page, and provides a seamless experience for customers who click through from your GMB profile.

07

Inappropriate Content in Posts or Offers

Using offensive language, irrelevant content, or excessive promotional material in your GMB posts or offers can violate Google's guidelines. We review your content and ensure it's informative, engaging, and compliant with Google's policies, striking a balance between promotional content and valuable information.

08

Misrepresenting Your Business

Providing misleading information about your business, e.g., false claims about your services, qualifications, or pricing, can result in suspension. Transparency and honesty are vital for building trust with customers. We review your profile content and ensure it accurately represents your business.

09

Posting Repetitive or Irrelevant Content

Consistently posting repetitive content or content that is irrelevant to your business can be a red flag for Google. Your GMB posts should provide valuable and engaging information to your audience. We help you develop a content strategy that includes diverse and relevant posts.

The Result?

A resurrected online presence and a thriving business!

With Search Berg's expert intervention, your Google Business Profile will be reinstated, restoring your visibility on Google Search and Maps. Customers will once again find you easily, resulting in increased website traffic, a boost in customer engagement, and a revitalized online reputation.

We also optimize your Google Business Profile for long-term success. With a reinstated and optimized GMB profile, you can confidently focus on what you do best: running your business.

the result

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Recover your Google Business Profile with the pros.
Search Berg is ready when you are!

Did You Know?

76% of people who run a local search on their phone end up visiting the store within 24 hours.

And 28% of those searches result in a transaction.

If your business fails to appear in local search results, a big portion of your audience will never find you. Think of all the visits and sales that could've been.

By reinstating your slumbering Google Business Profile, we give your business the local visibility it deserves. We don't just stop at reinstatement; we optimize your profile to attract customers like moths to a flame. Think eye-catching photos that showcase your products, creative descriptions that highlight your unique selling points, and glowing reviews that build trust and credibility.

With a reinstated and optimized GMB profile, you'll be back on the map (literally!), attracting local customers, driving foot traffic, and boosting your bottom line.

did you know?

Why Should I Choose Search Berg for GMB Reinstatement?

There are dozens of ways to reinstate your Google Business Profile. Try your hand at it yourself, talk your co-worker into it, or turn to a cut-rate agency. The list is long and tedious.

Why should you turn to Search Berg?

For starters, we bring unmatched expertise and experience to the table. At Search Berg, we've been helping clients sharpen their Google Business Profile game for decades. We've tackled minor hiccups like inaccurate information to major roadblocks like suspected spam activity. We've seen it all, and we've conquered it all.

Beyond our expertise and experience, we bring passion to the table. We understand that a suspended GMB profile can feel like a digital crisis, and we're here to guide you through the storm with confidence and clarity. When you turn to Search Berg, you gain a team that knows precisely what it's doing and does it well.

arrow Here's a comparison table to help you understand why Search Berg is the right choice. arrow

Feature DIY Reinstatement General Marketing Agency Search Berg Logo
GMB Expertise Limited knowledge of Google's guidelines and procedures May have some familiarity with GMB but not specialized in reinstatement In-depth knowledge and experience in GMB reinstatement
Success Rate Lower chances of success due to lack of expertise and experience Moderate success rate, depending on the agency's GMB knowledge High success rate due to specialized knowledge and proven strategies
Time Investment Significant time commitment required for research, troubleshooting, and communication with Google Moderate time investment, but may not prioritize GMB reinstatement Minimal time investment on your part; we handle the entire process
Cost Free (excluding your time and potential lost revenue) May offer GMB reinstatement as part of a larger package, potentially at a higher cost Transparent pricing and flexible packages tailored to your needs
Communication Direct communication with Google, which can be time-consuming and frustrating May act as an intermediary but may not have dedicated GMB specialists Proactive and clear communication throughout the process, acting as your advocate with Google
Optimization Limited ability to optimize your profile for long-term success May offer basic GMB optimization but not specialized expertise Comprehensive optimization strategies to ensure your profile thrives after reinstatement
Support Limited or no support throughout the process May offer general support but not specialized GMB guidance Dedicated support throughout the reinstatement process and beyond
Results Uncertain outcome; potential for prolonged suspension or even permanent closure Variable results depending on the agency's expertise and dedication High likelihood of successful reinstatement and optimized GMB performance

Packages & Pricing

Our packages take into account the size of your business and budget. The aim is to provide
the maximum value for money to all customers.


GMB Profile Setup

(for new accounts only)

$199/one-time

  • Claim profile ownership
  • Profile creation
  • Optimized business description
  • Enabling communication features
  • Setting up Google Maps location pin
  • Profile + services images uploading
  • 1 free update post

GMB Profile Recovery

$499/one-time

  • Suspension audit
  • Profile re-reinstatement
  • Updating inaccurate/outdated information
  • Removing duplicate/spam listings
  • Recovery measures
  • 1 free optimization post
Are You on the Map?

Are You on the Map?

Google searches with the "near me" qualifier have grown 150% faster than searches without the qualifier.

When your audience looks for businesses near them and doesn't find you, think of all the business you'll lose out on.

Is your GMB profile still dormant?

Change that now.

Turn to an experienced GMB management agency that gives you the best possible chance of reinstating your Google Business Profile.

At Search Berg, we're ready to restore your online visibility. Let's start with a free, no-obligation consultation.

Our Five-Step GMB Reinstatement Process

At Search Berg, we've perfected a streamlined process to reinstate your Google Business Profile and get your business back on the map.

STEP 01

We Investigate and Diagnose

We begin with a thorough investigation of your suspended GMB profile. Like digital detectives, we meticulously examine your profile, scrutinizing every detail to reveal the cause of suspension. We analyze your business information, content, images, reviews, and any communications from Google to pinpoint the specific violation(s).

STEP 02

We Develop a Customized Recovery Plan

Based on our investigation, we develop a tailored recovery plan that addresses the root cause of your suspension. This may involve correcting inaccurate information, removing inappropriate content, merging duplicate listings, or resolving other violations. We leave no stone unturned in our quest to bring your profile back to life.

STEP 03

We Implement Corrective Actions

With a clear recovery plan in place, we take swift action to rectify the identified issues. We meticulously update your business information, optimize your content, and ensure your profile adheres to all of Google's guidelines. Throughout this process, we maintain open communication with you.

STEP 04

We Craft a Persuasive Reinstatement Request

We don't just submit a generic plea to Google; we craft a strong GMB reinstatement request that showcases your commitment to compliance and highlights the corrective actions you've taken. We present a clear and concise case, demonstrating why your business deserves to be reinstated and emphasizing your dedication to providing accurate and valuable information to customers.

STEP 05

We Handle the Appeals Process

We act as your advocate throughout the entire appeals process. We handle all communication with Google, ensuring your reinstatement request is properly submitted and followed. We patiently address any questions or concerns Google may have. Our goal is to minimize any disruption to your business and recover your Google Business Profile as quickly as possible.

process seprator

GMB Profile Suspended?

What Are the Guidelines for Representing Your Business on Google

Your GMB profile is back on track; what do you do next? It's simple. You make sure you don't make the same mistake(s) again.

At Search Berg, we don't just reinstate your profile; we also take strict, consistent measures to ensure your profile stays on track once we're done with our work. We achieve this by following Google's guidelines for representing your business.

Let's take a closer look at these guidelines as specified by Google itself.
Guidelines for Representing Your Business on Google

Is Your GMB Profile Collecting Dust?

Our Featured Blog Content on GMB Reinstatement, Optimization, and Management

To read more featured content on other viable internet marketing disciplines such as website SEO, please visit our blog.

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Frequently Asked Questions (FAQs)

What is the most common reason for Google Business Profile suspensions?

Inaccurate or inconsistent information is a leading cause of suspensions. This includes discrepancies in your business name, address, phone number, website URL, or categories. Even minor errors can trigger Google's algorithms and lead to suspension.

How long does it typically take to reinstate a Google Business Profile?

The GMB reinstatement process can vary depending on the complexity of the issue and Google's response time. It can take anywhere from a few days to several weeks or even longer in complex cases.

Can I expedite the GMB reinstatement process?

While we can't guarantee expedited processing by Google, we take proactive steps to streamline the process. This includes meticulous preparation of your reinstatement request, prompt communication with Google, and addressing any concerns they may have efficiently.

What if Google rejects my GMB reinstatement request?

If your initial request is rejected, we don't give up. We carefully analyze the reason for rejection, revise the request accordingly, and resubmit it with additional supporting information to address Google's concerns.

What are the chances of successfully recovering my Google Business Profile?

While we can't guarantee a 100% success rate, our expertise and experience significantly increase your chances of reinstatement. We have a proven track record of helping businesses recover their GMB profiles.

How can I prevent my Google Business Profile from being suspended again?

Prevention is key. We provide you with best practices and guidelines to follow, including maintaining accurate information, adhering to Google's quality guidelines, and engaging with customer reviews.

What if I'm not sure why my Google Business Profile was suspended?

We can help you investigate the potential reasons for suspension and identify any violations of Google's guidelines. Our expertise in GMB policies can help pinpoint the issue and guide the reinstatement process.

I received a notification about suspicious activity on my Google Business Profile. What does this mean?

Google may flag your profile for suspicious activity if it detects unusual changes to your information, a sudden influx of reviews, or other potentially problematic actions. We can help you investigate the cause of the notification, address any underlying issues, and prevent future suspensions.

My Google Business Profile was suspended due to a competitor's false report. What can I do?

Unfortunately, false reports can happen. We can help you gather evidence to refute the false claims and submit a compelling reinstatement request to Google, demonstrating the legitimacy of your business and addressing any concerns raised by the false report.

I'm locked out of my Google My Business account. Can you help me regain access?

Yes, we can assist with regaining access to your GMB account. We'll guide you through Google's account recovery process and help you troubleshoot any issues you may encounter.

Do you offer ongoing support after my Google Business Profile is reinstated?

Yes, we offer ongoing support to ensure your profile remains active and optimized. This includes content updates, review management, and performance tracking to help you maximize your online presence.

Are there instances when my Google Business Profile simply cannot be reinstated?

Unfortunately, yes. While we strive for successful reinstatement in every case, certain situations may make recovery impossible.

These include:

  • Severe Violations of Google's Policies: If your business engages in illegal activities, promotes harmful or offensive content, or repeatedly violates Google Business Profile guidelines, reinstatement may be impossible.
  • Ineligibility for a Google Business Profile: Certain types of businesses, e.g., online-only businesses or those operating from a residential address without a clear storefront, may not be eligible for a GMB profile in the first place.
  • Repeated Suspensions: If your profile has been suspended multiple times for repeated violations, Google may permanently disable your account.
  • Google's Final Decision: In some cases, Google may make a final decision not to reinstate your profile, and there may be no further avenues for appeal.

It's important to understand that Google has the final say in reinstatement decisions. While we can advocate for your business and present a strong case, we cannot guarantee a successful outcome in every situation.

What if my Google Business Profile was suspended due to a technical error on Google's end?

While rare, technical errors can occur. We can help you identify potential errors and communicate with Google to resolve the issue and reinstate your profile.

I'm worried about losing my customer reviews if my profile is suspended. What happens to them?

In most cases, your customer reviews will be restored once your profile is reinstated. However, it's important to address any underlying issues that led to the suspension to prevent future loss of reviews. At Search Berg, we do this for you as part of our GMB reinstatement service.

What if I have a question that's not addressed in your FAQs?

We're here to answer any questions you may have about Google Business Profile reinstatement. Contact us for a free consultation and let our experts address your specific concerns.

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